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 2 reviews

I came in to your Hinckley clinic yesterday in a state of emergency. I had been at work cleaning our fryer when a mound of hot debris, oil, and chemical splashed into my eye. I was in excruciating pain, couldn't see, but managed to call for help. Your clinic was the first on the road and my quickest way for emergency help. As I walked into the door your staff jumped into action, foregoing the regular order of paperwork. I was immediately rushed back to an empty room laid on the bed and your nurse and provider began flushing my eye with saline while rushing to determine what would effectively work to get my eye flushed. They were patient, kind, and more than considerate of the excruciating pain I was feeling and sincerely taking every precaution to ensure no more damage would happen. They had already involved the eye doctor from within your building who then assessed the damage to the eye. Despite the chemical and heat of the matter hitting my eye, I managed not to burn my eye, but rather the debris scratched just over half the cornea, which should heal just fine and my vision should clear. I sincerely believe it was the quick action of your staff that saved my eye and sight from further damage. I cannot thank your staff enough for their quick reaction in a very abnormal, terrifying, and stressful situation. May God bless you all and each staff member has my undying gratitude.

by Current Patient on Gateway Family Health Clinic

I just want to say that Maggie Neudecker is the best doctor I have ever had. She listens to my concerns, explains things to me in a way I can understand whats going on, remembers me and how I am when I'm well vs sick and most importantly makes me feel taken care of. I really appreciate having her as my primary. Thank you!